Return, Refund, and Cancellation Policy
Return Policy
We hope you’re delighted with your purchase, but if you need to return an item, we accept returns within 7 days of delivery. Please ensure that the item is in its original condition and packaging. To initiate a return, contact our customer service team for instructions and return authorization.
Refund Policy
Once we receive and inspect your return, we will process a refund to your original payment method within 7-10 business days. Please note that shipping fees are non-refundable. If you received a damaged or incorrect item, we will cover the return shipping cost and provide a full refund or replacement.
Cancellation Policy
If you need to cancel your order, please contact us as soon as possible. Orders can be canceled within 24 hours of placing them. Once an order has been processed or shipped, it cannot be canceled, but you can return the item for a refund according to our return policy.
Contact Us
For any questions or assistance regarding returns, refunds, or cancellations, please reach out to our customer service team at info@brotitude.in. We’re here to assist you and ensure a smooth process.
